Sales Reps Commission Manager
Track and manage sales commissions. Improves accuracy and saves time. Sales Rep Commission Manager helps merchants gain insight into sales representative performance by tracking orders and revenue. The app assigns orders automatically to reps, calculates commissions, and generates reports. Custom commission rates, payment tracking, and performance analysis are also available. Exportable reports allow for motivational and competitive purposes. The app works seamlessly and eliminates manual data entry.
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Overall sentiment is positive, with many users praising the app's functionality for tracking commissions and its reporting capabilities. A recurring point of friction, however, is the inconsistency in customer support response times, with some users reporting excellent, quick assistance while others report long periods without replies.
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What it actually does
Customers asked for
- • Ability to calculate commissions based on conditions per sales rep (e.g., tiered rates).
- • Ability to calculate commissions based on subtotal instead of only paid orders.
- • Support for tracking commissions for orders taken over the phone.
- • Ability to handle multiple Shopify sites with independent commission tracking.
Common complaints
- Support quality: Multiple reports of non-existent or extremely slow customer support response.
- Bug: Reported issue where deleted sales reps reappear in reports.
- Confusing ux: Reports are described as extremely difficult to understand.
- Performance: Exported reports sometimes show duplicate orders.
- Missing feature: Desire for commission setup based on complex conditions per rep.
Pricing perception
Reviewers see the pricing as fair value.
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