Order Tracking by Pragma
Branded order tracking, auto-login, multi-carrier, split shipments, review collection & upsells. Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase. It streamlines tracking across multiple carriers, reducing support calls and complaints, while collecting NPS scores, Product reviews and managing reattempts for failed deliveries. This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales.
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Overall sentiment is highly positive, with users praising the platform for consolidating multiple post-purchase functions. Customers specifically noted its effectiveness in reducing support calls and improving customer communication via WhatsApp.
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What it actually does
Customers asked for
- • add FAQs to tracking page
- • add return CTAs to tracking page
- • add promo banners to tracking page
Also in Order tracking, Accounts and login
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