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OTP on cart

by Webkul Software Pvt LtdCart customization$5/month. Free trial available.Listed Apr 2017

Validate customer's cart via OTP (One time password). Authenticate customers visiting your website. With OTP on Cart App you can get the Cart validated through OTP (One Time Password) before proceeding towards Checkout. Twilio SMS OR MSG91 SMS engine is integrated to ensure that the OTP is sent to customers' contact number. In the configuration section enter Twilio/MSG91 Account Credentials and token keys to activate Twilio/MSG91 for sending SMS. ***Please note for this you are required to have a Twilio/msg91 account. Here we just provide the integration of Twilio/msg91***

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Overall sentiment is extremely negative, with multiple reviews citing poor support experiences and functional issues. Customers repeatedly mention difficulties with setup and the app not working correctly.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Validate customer's cart via OTPAuthenticate customers visiting your websiteIntegrates with Twilio SMSIntegrates with MSG91 SMS engine

Customers asked for

  • • Option to disable the feature until fully integrated
  • • Refund for billing charges incurred without usage

Common complaints

  • Support quality: Support team responsiveness is cited as very slow or non-existent.
  • Bug: The app does not work properly, showing incorrect OTP entry errors.
  • Support quality: Developer was reported as rude regarding billing issues.
  • Confusing ux: Need an option to disable the feature during troubleshooting/installation.

Pricing perception

Reviewers call out the pricing as a pain point.

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