FraudLabs Pro SMS Verification
SMS verification is one method of two-factor authentication to prevent spammer or fraudster. FraudLabs Pro SMS Verification verifies if the buyer is the right owner of the given phone number by using the SMS verification loop. To begin with, our system will send a SMS message containing the OTP (One-Time-Passcode) to the given mobile phone number. The buyer is required to enter the correct OTP for verification. It places a checkpoint at the view-cart page in order to filter out non-serious buyers, which can effectively authenticate the buyer's identity.
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Overall sentiment is mixed, with some users praising its effectiveness against fraud and noting its ease of use. However, there are significant complaints regarding OTP delivery failures and poor customer support experiences.
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What it actually does
Common complaints
- Bug: OTP messages are not being received by users.
- Support quality: Customer support was unhelpful and seemed unaware of the specific app used.
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