Mercado Pago Antifraude Plus

Name: Mercado Pago Antifraude Plus
Rating: 4.4 (55 reviews)

by Mercado Pago Fraud4.455 reviewsFreeListed Jun 2024

Refuerza la seguridad de tu tienda y mejora el proceso de aprobación de pagos La app Mercado Pago Antifraude Plus proporciona más información sobre el comportamiento de compra de tus clientes en pagos con tarjetas de crédito y débito. Esto aumenta la protección de tu tienda, evitando pagos fraudulentos y contracargos, y optimiza la validación de seguridad, aumentando tu aprobación.

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Overall sentiment is mixed, with many users praising the app's ability to prevent fraud and noting excellent personalized setup assistance. However, there are significant complaints regarding the app rejecting legitimate card sales and poor customer support experiences.

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What it actually does

Provides data on customer purchase behavior for credit/debit cardsIncreases store protection against fraudulent payments and chargebacksOptimizes security validation to increase payment approval ratesAllows direct payment collection in physical stores

Customers asked for

• Provide guidance on fixing low payment approval rates
• Improve the ability to process legitimate card sales

Common complaints

Bug: App rejects a high percentage of legitimate credit card sales.
Support quality: Customer support is described as nonexistent, with unhelpful responses.
Bug: System took over-reaching actions on a dispute involving custom products.
Bug: App rejects many legitimate payments, and development panel lacks fixes.