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Kudobuzz Product Reviews & UGC

by KudobuzzProduct reviews4.2156 reviews$19.99/monthListed Sep 2013

Collect, import, and display product reviews from Google, Amazon, Etsy & more. Automate review requests, show photo reviews, and build trust to drive more sales

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Overall sentiment is mixed, with many users praising the app's ability to collect and display reviews from multiple platforms and the helpfulness of customer support. However, there are significant concerns raised regarding the loss of historical data and functionality when moving off free plans or changing platforms.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Collect, import, and display product reviews from Google, Amazon, EtsyAutomate review requestsShow photo reviewsSend automated review request emailsSend discount code emails upon review submission

Customers asked for

  • • Restore access to all previously collected reviews after the free plan is retired
  • • Ability to stop automated review-request emails without paying for a subscription
  • • Improve GDPR compliance regarding exposed customer email addresses
  • • Restore the feature allowing merchants to reply to customer reviews
  • • Increase the number of free marketplaces available for review import

Common complaints

  • Pricing: Loss of access to historical reviews and features when free plans expire.
  • Bug: App exposes customer email addresses in a way accessible to automated scrapers.
  • Support quality: Support follow-ups can be vague or slow, requiring multiple follow-ups.
  • Missing feature: Loss of the ability to reply to great reviews after migrating to Shopify.
  • Pricing: Difficulty accessing key marketplaces like Etsy without paying a high fee.

Pricing perception

Reviewers call out the pricing as a pain point.

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