“Needed help after importing over 1600 reviews. Kima very quickly and kidnly fixed the install of the widget on my theme (as it was orginally showing every review 2x and the reviews weren't loading in correctly). Unfortunately I am still missing a lot of the 1600 reviews that I imported so I will have to reimport them manually but Kima solved every other issue perfectly! The bulk import tool also d”

“Great app, lots of ways to customize review requests and display reviews. Reasonable pricing. Good integrations allowing importing reviews from other sales channels.”

“Customer service is excellent! I had some issues with my theme and Google Search. The AI support was helpful up to a certain point, but when I needed further assistance, I requested to speak with a human. Brian helped me and was very professional, kind and patient. I really appreciated his help in getting everything sorted. The reviews app is also fantastic and works really well on our website. O”

“Exceptional real human service :) I use it for 5 shops now, we integrated all the reviews throughout all 5 shops and now we have proven or International sales. The app has more capabilities than I could imagen. I am sorry for not reveling those earlier.”

“There are so many options in this app, it's great, but can be confusing. That's fine though because the support is great - the AI initial support is really fast and accurate and when I pushed that to its limits (!) the human that came on to help was fast and did my changes for me to help me out - and waited while I understood what to do so I could do it myself next time.”

“Excellent support from Hamza. I run a handmade jewelry store on an older Shopify theme, which meant the review widget couldn't be installed automatically. Hamza handled it properly — he duplicated my theme first and worked on the copy rather than touching the live store, which I really appreciated. When I ran into a separate pricing issue on my site, he stayed patient, checked his own work c”