iThink Logistics
Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe. iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries.
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Overall sentiment is highly polarized, with many positive reviews praising excellent and responsive customer support. However, there are several severe complaints regarding failed pickups, billing disputes, and poor service reliability.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Need for a clear refund process for remaining balances
- • Improvement in consistent pickup scheduling reliability
Common complaints
- Bug: Pickup failures reported, with couriers not showing up for scheduled collections.
- Support quality: Multiple reports of poor or non-existent support when issues arise.
- Other: Allegations of fraudulent charges or holding funds without proper notice.
- Support quality: Difficulty getting account set up or initial support.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Shipping, Order tracking
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