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Heymarket SMS

by HeymarketSMS marketingFrom $47/month. Free trial available.Listed Aug 2021

Respond to customers faster, increase satisfaction, and streamline the agent experience with SMS. No more switching between platforms to access key information. Now, you can message your shoppers alongside their recent orders, loyalty information, and customer notes. Heymarket’s 2-way sync keeps data automatically updated, so your conversations are accurate. Message your customers with key Shopify information right at hand. Automatically send notifications at each stage of a Shopify order. Deliver a stellar shopping experience across SMS, Instagram Messaging, Facebook Messenger, and more.

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The single review indicates a poor initial support experience during the free trial setup, requiring escalation to a representative to make progress.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

message shoppers alongside recent ordersaccess loyalty informationaccess customer notes2-way sync with Shopify dataautomatically send order notificationsSMS, Instagram Messaging, Facebook Messenger

Common complaints

  • Support quality: Support required escalation to a rep to move forward during the trial.
  • Missing feature: Inability to fully test setup features on the free trial plan.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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