Gallabox WhatsApp Automation
Easily send order related WhatsApp notifications and delight your customers. Gallabox enable you to send pre-order WhatsApp notifications to recover abandoned carts with personalised offers, and configure welcome/away messages to keep customers informed at all times. You can send order status, payment details and shipping updates. Cross-sell to targeted customers via segmented broadcasts to alert them of new launches.
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Overall sentiment is positive, with users praising its capabilities for marketing automation, customer support, and general order updates. A significant complaint noted is the lack of support and missing features, specifically regarding abandoned cart recovery.
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What it actually does
Customers asked for
- • second abandoned cart recovery
Common complaints
- Support quality: Support was described as horrible, requiring booking slots and being cut short.
- Missing feature: User complained about the lack of a second abandoned cart recovery option.
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