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Feefo Product Reviews
Increase sales and boost customer engagement with Feefo photo and text product reviews. Turn review collection and customer trust on autopilot.
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Overall sentiment is mixed, with some users praising the app's ability to boost customer trust and noting positive support experiences. However, there are significant complaints regarding installation failures, misleading free plan limitations, and complex support instructions.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
collect photo and text product reviewsturn review collection on autopilotdisplay Feefo tab on websiteshow verified customer reviews
Customers asked for
- • Option to edit {{ product.id }} tag from within the Shopify theme editor
- • Increase the free email request count or lower the cost
Common complaints
- Bug: App fails to install or displays error messages.
- Missing feature: Need ability to edit product ID tag from within theme editor.
- Support quality: Support provided complex instructions instead of direct fixes.
- Pricing: Free plan limitations are misleading regarding feature availability.
- Confusing ux: Sign-in process was described as a mess.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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