Cin7 Core Inventory Management

Name: Cin7 Core Inventory Management
Rating: 4.3 (62 reviews)

by Cin7 Americas Inc.Inventory optimization ERP4.362 reviewsFrom $349/month. Free trial available.Listed Sep 2013

Automate Shopify inventory, orders, and multi-channel sync. Connect Xero, QBO, Amazon, Faire & ShipStation to stop stockouts and scale seamlessly.

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Overall sentiment is mixed, with many users praising the system's depth for inventory and operations management, and repeatedly highlighting excellent, detailed support from specific team members. However, there are significant recurring complaints regarding bugs, particularly with Shopify integration, and increasing subscription costs.

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What it actually does

Automate Shopify inventory, orders, and multi-channel syncConnect Xero, QBO, Amazon, Faire & ShipStationHandle manufacturing processes including assembly BOMsManage inventory across wholesale, retail, and AmazonTrack sales, stock transfers, and COGSSupport product bundling and composite productsIntegrate with ShopifyIntegrate with Xero

Customers asked for

• A reliable fix for the Shopify integration issues
• A way to sync credit notes from Xero to DEAR/Cin7
• More robust product information centralization
• A clear escalation channel for critical bugs
• A predictable pricing structure

Common complaints

Bug: Shopify integration causes random blank order pulls and stock value discrepancies.
Pricing: Users complain about unexplained, continuous increases in subscription costs.
Support quality: Difficulty reaching human support or getting issues escalated properly.
Bug: BOM stock functionality is reported as not working correctly.
Confusing ux: The process of cancelling the subscription is described as overly complicated.