Trustindex ‑ Google Reviews
Collect automatically reviews on Google, Facebook, Yelp and ward off the negative reviews. COLLECT CUSTOMER REVIEWS AUTOMATICALLY In our automated invitation system, emails are fully customizable and can be scheduled to send once the orders are completed. From now on, collecting customer reviews for your business will be a breeze. Ward off negative reviews with our intelligent invitation system! Get 100+ customer reviews fast and easily, build customer trust, improve your SEO and boost your sales.
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Overall sentiment is positive, with many users praising the easy setup and automation for collecting reviews. However, several users reported issues with the core functionality, specifically that review emails are not sending out as expected.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Ability to edit the redirect message for 3-star or lower reviews
- • More options for customizing the sending emails
Common complaints
- Bug: Review invitation emails fail to send out after installation.
- Support quality: Users reported no response or poor support when contacting tech support.
- Pricing: Concerns raised about initial testing limitations requiring payment.
- Performance: Scripts caused the user's website to slow down dramatically.
- Missing feature: Desire to edit the redirect message for low-star reviews.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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