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Combidesk for Email Marketing

by CombideskEmail marketing4.330 reviews$8/month. Free trial available.Listed May 2016

Synchronizes customer data of your newsletter subscribers to the Constant Contact list you select. Stores relevant customer data in your Constant Contact subscriber list. Not only the name and email of your customers are stored in your Constant Contact account, but also their address data and customer information like the amount of orders in your webshop and the total amount they spent. This greatly increases your segmentation options. Synchronises your customer data to your Constant Contact list every 15 minutes.

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Overall sentiment is positive, with many users praising the time savings and enhanced segmentation options provided by syncing customer data to Constant Contact. Notable complaints include issues with data synchronization failures and a negative experience regarding the free trial exit process.

Mined from reviews and the listing

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What it actually does

Synchronizes customer data to Constant ContactStores name, email, and address dataStores customer order count and total spentSyncs data every 15 minutes

Customers asked for

  • • Ability to exclude contacts who have opted out
  • • Faster synchronization speed

Common complaints

  • Bug: App breaks continuously, causing new customers not to sync for marketing emails.
  • Support quality: Support was slow to help, requiring users to troubleshoot issues themselves.
  • Confusing ux: Free trial is impossible to exit using the stated process.
  • Missing feature: Inability to exclude contacts who have opted out of emails.

Pricing perception

Reviewers call out the pricing as a pain point.

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