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AWeber Email by Combidesk

by CombideskEmail marketing3.928 reviews$8/month. Free trial available.Listed Nov 2015

Synchronizes customer data of your newsletter subscribers to the AWeber list you select. Stores relevant customer data in your AWeber subscriber list. Not only the name and email of your customers are stored in your AWeber account, but also their address data and customer information like the amount of orders in your webshop and the total amount they spent. This greatly increases your segmentation options. Synchronises your customer data to your AWeber list every 15 minutes.

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Overall sentiment is mixed, with several users praising the app's core function of connecting Shopify and AWeber. However, there are notable complaints regarding a clunky interface, poor customer service experiences, and initial setup issues.

Mined from reviews and the listing

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What it actually does

Synchronizes customer data to AWeber listStores name, email, address data, and order totalsSyncs data every 15 minutesConnects pop-up subscription windowsIntegrates with AWeber email list

Customers asked for

  • • Fix the connection link that leads to a 404 error page
  • • Improve the overall user interface and navigation
  • • Provide more reliable and immediate customer support

Common complaints

  • Confusing ux: Interface described as clunky and difficult to navigate for simple tasks.
  • Support quality: Multiple reports of slow, unhelpful, or unavailable customer support.
  • Bug: One user reported the connection link going to a 404 error page.
  • Performance: Initial issues reported where broadcasts and welcome emails would not send out.

Pricing perception

Reviewers call out the pricing as a pain point.

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