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Brightpearl by Sage

by BrightpearlInventory optimizationERP4.657 reviewsFree to installListed Jul 2021

Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale. Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer.

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Overall sentiment is highly positive, praising Brightpearl as a solid, comprehensive ERP capable of handling complex, multi-channel operations. Customers frequently mention the system's ability to streamline workflows and manage growth, though some noted that initial setup requires significant planning and scoping.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Order managementAccounting integrationInventory managementWarehouse managementReturns processingB2B and B2C channel operationMulti-warehouse location supportAutomation rule configuration

Customers asked for

  • • Ability to easily bundle multiple POs into a single shipment
  • • Improved visibility of changes made to PO and SO lines
  • • Fix for reporting date range defaulting to the year 2000

Common complaints

  • Missing feature: Lack of visibility into changes made to PO and SO lines.
  • Missing feature: Difficulty bundling multiple Purchase Orders into a single shipment.
  • Bug: Concerns about duplicate item creation when importing new items from Shopify.
  • Confusing ux: Reporting date range defaults to the year 2000, which is tedious.
  • Other: Initial marketing descriptions undersell the actual complexity of setup.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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