Bazaarvoice Ratings & Reviews

Name: Bazaarvoice Ratings & Reviews
Rating: 3.8 (15 reviews)

by Bazaarvoice Inc.Product reviews Social trust - Other3.815 reviewsFree to install. Additional charges may apply.Listed Nov 2022

Inspire shoppers to buy with reviews, ratings, social content, Q&A, and more.

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Overall sentiment is mixed, with users praising smooth onboarding experiences and the final look of the reviews. However, significant complaints revolve around technical issues like review syndication struggles, missing core features (like filtering), and difficulties reaching adequate customer support.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Inspire shoppers to buy with reviewsDisplay ratings and social contentProvide Q&A functionalityIntegrates with ShopifySupports review syndication to other channels

Customers asked for

• Enable account activation directly on the app end
• Ability to filter reviews by rating range on collection pages
• A reliable way to incentivize reviews
• Ability to move Q&A function higher up on the page

Common complaints

Bug: Review collection going down significantly after implementation.
Missing feature: Inability to create 'Rating: High to Low' filter on collection pages.
Support quality: Support team is unhelpful and makes users feel like they are running in circles.
Confusing ux: The user experience for the review collection is described as cumbersome.
Performance: Reviews/stars do not show up consistently across all necessary locations.