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Audien ‑ Ali & Product Reviews
by Audien.aiProduct reviewsSocial proof4.6103 reviewsFree plan available. Free trial available.Listed Aug 2023
Show off what customers are saying. Help you collect, import and display reviews. Build trust fast.
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Overall sentiment is mixed, with many users praising the app for its clean display and ease of setup, especially for importing reviews from AliExpress. However, there are significant complaints regarding lost reviews, app functionality breaking on themes, and poor support response times.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
collecting and displaying reviewsimporting reviews from AliExpresscustomization options for review sectionhiding dates or last names from reviews
Customers asked for
- • Add functionality to export reviews as a CSV file
- • Improve support response time and communication
- • Allow selection of which reviews to publish
Common complaints
- Bug: App causes issues/ruins stores when switching themes.
- Support quality: Multiple reports of no response or unhelpful support.
- Missing feature: Inability to send direct request emails to clients.
- Performance: Reviews disappearing or becoming inaccessible.
- Confusing ux: Difficulty with CSS customization not working as expected.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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