Customers asked for

• • Option to uninstall the app easily
• • Refund process for unauthorized charges
• • Ability to control/modify installed popups
• • Clearer billing structure for free vs paid usage

Common complaints

• Pricing: Multiple reports of being charged unexpectedly or for services not authorized.
• Support quality: Users report no response or poor resolution from customer support tickets.
• Bug: The app has been reported as non-functional or showing errors.
• Other: Concerns about the app installing unmodifiable popups.
• Pricing: Billing increases even when only using basic contact features.

Pricing perception

Reviewers call out the pricing as a pain point.