“Awesome app for a great price. We were evaluating Fairing but balked at the price and frankly Userloop is doing basically everything we would want from a post-purchase survey. We have plugged it into Claude through the easy-to-use MCP connector and have easily automated weekly reports using the Userloop data (they also send their own helpful email summary each week, but we had some specific nuance”

“We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is consistently improving the product. Their customer support has been stellar — responsive, helpful, and genuinely receptive to feedback and feature suggestions. The only enhancement I’d love to see is an easier way to export insights and analytics in a more f”

“I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly. Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly. I'm excited to see what insights I'll gather through this app!”

“The app is easy to use and the team answers questions very fast! I am so happy we found Userloop!”

“We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!”

“James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!”