Uber Direct
Local delivery through online checkout & POS Offer fast, reliable local delivery from your retail stores with Uber Direct, powered by Uber’s trusted delivery network. Connect Uber Direct to your Shopify Online Store and POS so customers can choose express, same‑day, or scheduled delivery right at checkout when placing an online order. Requires an Uber Direct account; availability varies by region. Available to merchants on the Shopify Plus plan.
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Overall sentiment is mixed, with users reporting significant setup and functionality bugs, such as being unable to pass the activation screen or encountering region limitations. However, some users praised the responsiveness of the support team and the quick incorporation of feedback.
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What it actually does
Customers asked for
- • Option to set lead time before order is ready
- • More clarity in the user interface
Common complaints
- Bug: Cannot get past the account registration or activation screen.
- Missing feature: Lacks option to set a lead time before the order is ready.
- Support quality: Support was difficult to deal with initially regarding setup errors.
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