Shopify TSE (KassenSichV)

by Shopify Legal Taxes$9/monthListed Mar 2021

Record and export point of sale (POS) transactions to comply with KassenSichV regulation. The Kassensicherungsverordnung (KassenSichV) requires German retailers with tax obligations to connect their electronic cash registers to a technical security system (TSE) and report all POS transactions. This app is a cloud TSE solution and is certified as compliant by the GoBD. To comply with KassenSichV regulation, use this app to record and export POS transaction data. The data, which comes directly from Shopify’s unaltered database, can be shared with your local tax office if required.

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Overall sentiment is extremely negative, with multiple reviewers reporting critical failures in core functionality, such as transaction reporting and PDF export issues. Customers frequently express severe frustration over the app's inability to reliably meet mandatory legal compliance requirements.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Record and export POS transactionsCloud TSE solutionCompliant with KassenSichV regulationShares data directly from Shopify’s database

Customers asked for

• Ensure Z-reports can be sent digitally as PDFs to accountants
• Fix the issue where the tax number is displayed as an invalid number
• Make the transaction data viewable without being only a QR code
• Ensure the app is fully TSE-compliant and certified
• Provide reliable, working functionality for mandatory reporting

Common complaints

Bug: TSE reports fail to send or are marked with error codes.
Bug: POS loses contact with the TSE, causing constant inactivity messages.
Support quality: Support staff are unhelpful, unable to solve technical problems.
Performance: App functionality is inconsistent, sometimes working and sometimes not.
Missing feature: Z-reports cannot be digitally sent as PDFs to accountants.