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Tracking Genie
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Overall sentiment is mixed, with many positive reviews praising its ability to reduce support inquiries. However, there are notable complaints regarding the app failing to work correctly and poor after-sales service when issues arise.
This app's listing is still live, but it recently dropped out of Shopify's App Store search index.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
automatically provides estimated delivery datesallows customers to track orders at all times
Common complaints
- Bug: Application stopped working for some users.
- Support quality: After-sales service was unresponsive when the app failed.
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