Latori Tax Exempt Manager

Name: Latori Tax Exempt Manager
Rating: 4 (25 reviews)

by Latori GmbH Taxes4.025 reviews$9.99/month. Free trial available.Listed Sep 2018

Tax Exempt Manager simplifies sales to your B2B customers while meeting all legal tax requirements! In B2B business within the EU, cross-border deliveries of goods to companies are tax-exempt in the country of origin & subject to VAT in the country of destination by the buyer (reverse charge). Outside the EU (third country), a sale is tax-free, but VAT must be paid in the country of destination. For sales outside the EU, there is also a requirement to provide proof of export of goods to a third country. Comply with EU tax regulations when selling to B2B customers with our Tax Exempt Manager!

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Overall sentiment is positive regarding the app's core functionality for handling international VAT, but there are notable complaints about inconsistent support responsiveness. Customers frequently praise the app for correctly managing VAT for B2B and international orders.

Mined from reviews and the listing

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What it actually does

Simplifies sales to B2B customersHandles cross-border EU tax exemptions (reverse charge)Manages tax-free sales outside the EUProvides proof of export of goods to a third countryAdds VAT at checkout for non-exempt customersCorrects shopping cart price for international clients

Customers asked for

• Exclude VAT for individuals outside the EU
• Ability to charge 21% VAT if VAT number is missing for Netherlands customers

Common complaints

Support quality: Multiple reports of no response or slow replies from customer service.
Bug: One user reported that the app stopped working after upgrading to a Plus plan.
Confusing ux: One user noted the initial presentation/installation experience was catastrophic.