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Springbot

by SpringbotEmail marketing4.364 reviewsFree plan availableListed Jul 2015

Build emails fast, automate flows, grow your list, and track results—Springbot makes email marketing easy for small online stores.

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Overall sentiment is highly positive, with many users praising the ease of use, comprehensive features, and the helpfulness of customer support staff. Some negative feedback points to issues with initial sales interactions and the platform's interface stability.

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What it actually does

Build emails fastAutomate flowsGrow your listTrack resultsEmail segmentation and targetingRetargeting and automated emailsAutomatic social postingEmail creation

Customers asked for

  • • Fix the issue where hitting the back button loses campaign design
  • • Improve the overall interface/UX
  • • Provide more hands-on work from the account manager
  • • Stop unwanted phone calls and emails
  • • Add more advanced marketing partnership support

Common complaints

  • Support quality: One user reported being harassed with unwanted phone calls despite requests to stop.
  • Pricing: Some users felt the service was very expensive compared to doing it themselves.
  • Confusing ux: A user noted the interface changed and became very difficult to use.
  • Bug: A design issue was reported where hitting the back button loses campaign design.
  • Missing feature: Some users felt the app did not provide the promised 'partner' level of marketing support.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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