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Spocket for Suppliers
Expand your distribution channel and grow your business through trusted online dropshipping retailers.
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Overall sentiment is highly negative, with multiple users reporting extreme frustration regarding payment processing, fund holding times, and poor customer support. Specific complaints center on receiving incorrect payment percentages and difficulties getting clear answers from support staff.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Expand distribution channelDropshipping retailer integrationSyncing products with marketplaces
Customers asked for
- • Need for clear guidelines on supplier requirements and terms
- • Better handling of payouts and payment schedules
- • Ability to prevent retailers from misrepresenting products
Common complaints
- Support quality: Support is described as a joke, difficult to reach, or unhelpful with issues.
- Bug: Issues with payment calculations, receiving incorrect percentages.
- Pricing: Concerns over unclear pricing, such as mixed currency displays.
- Performance: Product syncing issues, including mismatched descriptions or missing variants.
- Support quality: Lack of clear answers or inability to resolve order/refund issues.
Pricing perception
Reviewers call out the pricing as a pain point.
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