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SMSGo: Abandoned Cart Recovery
by Zegsu Software Solutions LLPAbandoned cartSMS marketing4.130 reviewsFree to installListed Apr 2020
SMSGo is an all in one app for Shopify including Abandoned cart recovery, SMS Marketing, SMS notification & SMS Upsell.
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Overall sentiment is mixed, with many users reporting high ROI and positive experiences with the app's core functions like cart recovery. However, recurring complaints focus on poor customer service responsiveness, high SMS costs, and compliance risks regarding consent.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Abandoned cart recoverySMS MarketingSMS notificationSMS UpsellSend order pick up remindersRecover abandoned checkouts
Customers asked for
- • Add support for advanced workflows (e.g., Shopify Workflows, Klayvio Flows)
- • Incorporate a full suite of SMS marketing functions
- • Improve international compatibility for sending messages
- • Provide clearer documentation on SMS consent requirements
Common complaints
- Support quality: Customer service is frequently cited as poor, slow, or unhelpful.
- Pricing: Multiple users noted the cost per SMS is very expensive.
- Bug: Issues reported include messages failing to send or the phone number being unusable.
- Other: Concerns raised about sending SMS to customers without explicit consent.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Abandoned cart, SMS marketing
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