SlideDM
SlideDM auto-answers order questions in your Instagram DMs using live order tracking. SlideDM connects your Shopify store to your Instagram DMs so order questions get answered instantly, in your brand's voice. When a customer asks "where's my order?", SlideDM looks it up by order number and email and replies with live status, tracking, and expected delivery. Every reply is verified before details are shared, and access is read-only, so your store is never changed. One-click setup cuts your support load and keeps customers updated 24/7.
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The single review provided is highly positive, praising the ease of setup and automation capabilities of the app for managing Instagram DMs.
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What it actually does
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