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SKU IQ for TikTok Shop or POS

by o2oCommerce Inc.Inventory sync4.0123 reviewsFree plan available. Free trial available.Listed Aug 2021

Sync inventory, orders and product catalog between Shopify and your TikTok Shop or point-of-sale. Eliminate double-data entry and never sell out-of-stock again.

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Overall sentiment is mixed, with many users praising the app's ability to sync inventory across multiple platforms like Shopify, Clover, and TikTok Shop. However, there are significant recurring complaints regarding inventory inaccuracies, unexpected billing, and issues with customer support responsiveness.

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What it actually does

Sync inventory between Shopify and TikTok ShopSync orders between Shopify and TikTok ShopSync product catalog between Shopify and TikTok ShopSync inventory between Shopify and Clover POSSync inventory between Shopify and SquareConnect Shopify to TikTok ShopConnect Clover POS to Shopify

Customers asked for

  • • Ensure clear disclosure that a payment method is required even during a free trial period
  • • Improve reliability of inventory synchronization across all connected platforms
  • • Provide better support when complex setup issues arise
  • • Guarantee that the app supports multiple physical store locations seamlessly

Common complaints

  • Bug: Inventory quantities are frequently reported as incorrect or adding stock back after purchases.
  • Support quality: Users report poor or non-existent support, including being ignored after initial help.
  • Pricing: Multiple complaints regarding unexpected charges or billing after cancellation.
  • Performance: The app is reported to disconnect or fail to sync reliably, especially during peak times.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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