Customers asked for

• • Improve reliability of inventory synchronization
• • Ensure inventory counts are accurate after sales/updates
• • Provide better support documentation for complex setups
• • Support syncing across all physical store locations
• • Fix unexpected pricing alterations during sync

Common complaints

• Bug: Inventory quantities are incorrectly adjusted, sometimes adding stock back instead of reducing it.
• Bug: Syncing process can unexpectedly alter product pricing without user knowledge.
• Support quality: Support experiences range from highly attentive to unresponsive, with some users reporting no follow-up.
• Performance: The app is reported as unreliable, with connections unexpectedly disconnecting or failing during peak times.
• Other: Difficulty syncing or supporting multiple physical store locations simultaneously.

Pricing perception

Reviewers are split on whether the pricing is worth it.