Point of Sale
Shopify POS is the only point of sale that’s as good at selling in person as it is online. Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.
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Overall sentiment is highly negative, with multiple users citing stability issues, bugs, and poor performance as major drawbacks. Several notable complaints focus on unexpected billing charges and the system's inability to handle complex retail workflows smoothly.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Ability to view only a specific location's order history for staff.
- • Support for ZDECAISSE report for the French market.
- • Integration with card readers other than Stripe's machine.
- • Ability to process in-store pick up orders through POS.
Common complaints
- Bug: iOS update prevents scrolling in carts with multiple products.
- Performance: System is reported as slow, lagging, and unstable during use.
- Pricing: Users were unexpectedly charged for subscriptions they did not use or authorize.
- Missing feature: Lack of modifiers/options for products like pizza toppings.
- Support quality: Customer support interactions are described as unhelpful or automated.
Pricing perception
Reviewers call out the pricing as a pain point.
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