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Shiprocket Engage ‑ Reduce RTO
by Shiprocket - Shipping in IndiaShipping solutions - Other2.66 reviewsFree to install. Additional charges may apply.Listed Mar 2023
Buyer communication suite that reduces RTOs using automated WhatsApp messaging before you ship your product.
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Overall sentiment is mixed, with some users praising its ability to reduce RTOs and increase engagement. However, there are significant complaints regarding poor support quality and unresolved technical issues.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
automated WhatsApp messagingreducing RTOsAbandoned cart messaging systemCOD to Prepaid messagingbuyer intelligence
Customers asked for
- • Option to disconnect integrated payment methods like Razorpay
Common complaints
- Support quality: Multiple complaints about support agents being ill-equipped and unresponsive.
- Bug: Difficulty disconnecting integrated payment methods like Razorpay.
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