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ShipBob Fulfillment
by ShipBobThird-party logistics (3PL)4.3285 reviewsFree to install. Additional charges may apply.Listed Feb 2021
ShipBob is a leading global fulfillment and supply chain platform, offering outsourced fulfillment and a WMS for brands with their own warehouse.
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Overall sentiment is highly polarized, with many positive reviews praising specific support representatives for excellent onboarding experiences. However, several negative reviews cite severe issues regarding customer service responsiveness, lost inventory, and problems with specific carriers.
Mined from reviews and the listing
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What it actually does
outsourced fulfillmentWMS for brands with their own warehouseShopify integration
Common complaints
- Support quality: Customer service is slow to respond and unhelpful in resolving issues.
- Bug: Concerns about carriers overcharging or failing to deliver shipments.
- Performance: Delays in orders leaving the warehouse or receiving stock.
- Other: Reports of lost inventory shipments at the warehouse.
- Support quality: Support team seems unprepared to address complex issues effectively.
Pricing perception
Reviewers see the pricing as fair value.
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