Shadow COD
Hide Cash on Delivery at checkout for buyers with a confirmed COD return history. Cash-on-Delivery return-to-origin (RTO) drains margin — you lose freight both ways and restock the item. Shadow COD builds a private, per-store memory of how each buyer's past COD orders ended (delivered or returned) and, using a risk dial you control, hides COD at checkout only for buyers with a confirmed COD-RTO history. The sale is never blocked: those buyers use a prepaid method instead, so good and first-time customers are untouched. Just tag your returned orders and Shadow COD learns.
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The single review is highly positive, calling the app a must-have for Shopify sellers. Users appreciate that the app intelligently targets only repeat COD returners without blocking all COD customers.
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What it actually does
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