Improve repeated orders rate for your B2B wholesale business, manage sales team and check insights Know your customers & sell more. We helped many Cosmetics brands to Improve repeated orders rate. Have a central place for your B2B or B2C customers, their orders, notes, tags, tasks and your own custom fields. Two-way Tag sync with Shopify. Extend your CRM with the Integration with Zapier. Manage sales activities, collect customer feedback & track team performance. Unique insights per customer e.g. RFM classification, forecasted next order date and order cycle in days
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Overall sentiment is mixed, with some users praising its capabilities for B2B customer management and insights. However, there are significant recurring complaints regarding poor customer support and technical bugs, with some users reporting data duplication issues.
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What it actually does
Customers asked for
- • Ability to merge multiple client records on Shopify into one CRM record
Common complaints
- Support quality: Multiple reports of unresponsive or poor customer service.
- Bug: Issues with app not updating with the most recent customer information.
- Confusing ux: Confusion regarding the free plan versus the trial version structure.
- Bug: Mailchimp integration duplicated all existing contacts.
- Support quality: Difficulty scheduling demos or getting timely responses.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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