Razorpay COD & Magic Checkout

Name: Razorpay COD & Magic Checkout
Rating: 2.6 (31 reviews)

by Razorpay Payments Checkout - Other2.631 reviewsFree to install. Additional charges may apply.Listed Aug 2024

Speed up Shopify checkout with 200M+ pre-filled addresses, OTP login, and built-in COD controls. Easy setup, no developer needed.

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Overall sentiment is highly mixed, with some users praising the checkout speed and conversion uplift from the Magic Checkout. However, there are significant recurring complaints regarding poor and slow customer support, as well as reports of bugs and implementation issues.

Mined from reviews and the listing

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What it actually does

Speed up Shopify checkout200M+ pre-filled addressesOTP loginBuilt-in COD controlsFiltering customers using OTPSeamless checkout processAuto-filled details

Customers asked for

• Option to integrate via API credentials
• Improvement in documentation
• Better handling of multi-app installation conflicts

Common complaints

Support quality: Multiple reports of slow, unhelpful, or unresponsive customer support.
Bug: Users report encountering various bugs and issues with the checkout process.
Missing feature: One user noted the lack of an option to integrate via API credentials.
Confusing ux: Some customers complained about having to fill payment details twice.
Performance: One user reported the magic checkout stopping customers from completing payment.