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PostCo Returns & Exchanges
by PostCoReturns and exchangesShipping4.9101 reviewsFree to install. Free trial available.Listed Feb 2020
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
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Overall sentiment is overwhelmingly positive, with users consistently praising the platform's ability to streamline returns and exchanges, reducing support tickets, and providing a professional customer experience. Customers frequently highlight the excellent and responsive support team and the high level of customization available.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
flags frauddrives upsellsAPI accesscustom adjustmentsintegration with New Zealand Postautomating returnshandling exchanges for differently priced itemssupports Indonesian local payment gateway
Customers asked for
- • Ability to process exchanges properly when orders are released
- • Integration with a resell platform for the Malaysia market
Common complaints
- Support quality: One instance of support changing default language without user consent.
- Pricing: Mention of cost being high compared to similar apps for international users.
- Missing feature: One user noted missing useful features compared to a competitor's portal.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Returns and exchanges, Shipping
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