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Orderify ‑ Order Edit Cancel
by Customer First focusOrder editingHelpdesk4.872 reviewsFrom $4.99/month. Free trial available.Listed May 2016
Let your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.
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Overall sentiment is highly positive, with users praising the app's ability to reduce customer support tickets by allowing customers to manage their own orders. Customers frequently commend the responsive and helpful support team when they encounter issues or need custom integrations.
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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Allows customers to edit ordersAllows customers to cancel ordersAllows customers to reorderReduces customer support ticketsCustom integration capabilitiesSupports order status page updates
Customers asked for
- • Ability to edit invoices after order placement
- • Update pop-up designs
- • Custom integration for specific use cases
Common complaints
- Bug: App setup is complicated and confusing for some users.
- Missing feature: Users requested the ability to edit invoices after an order is placed.
- Confusing ux: One user noted the pop-up designs feel outdated (early 2000's vibes).
Pricing perception
Reviewers see the pricing as fair value.
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