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OptinMonster Email Popups

by OptinMonsterEmail marketingPop-ups2.616 reviews$49/month. Free trial available.Listed Nov 2017

Grow your store with OptinMonster's Shopify popups for email opt-ins, personalized upsells, cross-sells + downsells, free shipping bars, coupon wheels and more!

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Overall sentiment is mixed, with strong praise for ease of use and conversion boosting capabilities like targeted discounts and lead generation. However, there are significant recurring complaints regarding billing practices, lack of reliable support, and technical instability.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

email opt-inspersonalized upsellscross-sells + downsellsfree shipping barscoupon wheelsexit intent popupsKlaviyo integrationcustom banners

Customers asked for

  • • Ability to link popups to Mailchimp or Klaviyo
  • • Confirmation/control over subscription downgrading process
  • • Support for specific new features requested by users

Common complaints

  • Support quality: Multiple reports of poor or non-existent support, including failed support ticket submissions.
  • Pricing: Multiple severe complaints regarding unexpected charges or difficulty downgrading subscriptions.
  • Bug: Reports of the application not working or having technical failures on the site.
  • Support quality: Discrepancies between advertised support hours and actual availability.

Pricing perception

Reviewers call out the pricing as a pain point.

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