CleverReach ‑ Email marketing

by CleverReach GmbH & Co. KG Email marketingFree to install. Additional charges may apply.Listed Oct 2018

Directly connect your Shopify shop with CleverReach and simply send out email campaigns to your customers.

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Overall sentiment is highly negative, with multiple reports of billing issues, inability to cancel subscriptions, and synchronization failures between Shopify and the app. Several users noted significant difficulties with customer support responsiveness.

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What it actually does

Send out email campaigns to customersDirectly connect with ShopifyCreate email marketing formsManage email marketing campaigns

Customers asked for

• Reliable synchronization of essential information between Shopify and CleverReach
• Ability to embed forms that display correctly on all themes
• Clearer billing/cancellation process
• Improvement in the customization options for email designs
• Fix for test emails not being received correctly

Common complaints

Support quality: Multiple reports of no response or poor support when issues arise.
Bug: Synchronization issues where essential data fails to transfer between platforms.
Pricing: Discrepancies noted between advertised pricing and actual billing/cancellation processes.
Confusing ux: Difficulty finding settings to manage or cancel the subscription.
Performance: System slowdowns and capacity issues during peak usage times.