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Wyllo
Wyllo is the CX-first risk intelligence platform for Shopify brands, preventing fraud before purchase & reducing post-purchase refund, dispute, & policy abuse .
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Overall sentiment is overwhelmingly positive, highlighting the app's effectiveness in reducing fraud and chargebacks. Customers frequently praise the seamless Shopify integration, the peace of mind it provides, and the responsiveness of the support team.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
prevents fraud before purchasereduces post-purchase refund, dispute, & policy abuseintegrates with Shopifyprovides data insights on return/shipping claim abusersoffers Chargeback Guaranteeprovides real-time fraud decisioning
Customers asked for
- • Show contact status on the new dashboard
- • Implement Returns Fraud coverage
Common complaints
- Bug: Decision accuracy declined noticeably after the rebrand from NoFraud to Wyllo AI.
- Confusing ux: Wish the new dashboard showed the contact status, though classic view is an option.
- Bug: The app is sometimes too sensitive and cancels genuine orders.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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