CWILL Loyalty & Referrals
Drive repeat sales, reduce acquisition costs, and maximize customer lifetime value with CWILL's complete loyalty solution: points, referrals,VIP tiers, Popup
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Overall sentiment is highly positive, with users praising the comprehensive feature set and the excellent support team. A notable complaint involves points not being automatically removed for inactive long-term customers, and one user mentioned issues with the event planning feature.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Implement automatic point expiry for inactive accounts
- • Fix the event planning feature to prevent premature point boost display
Common complaints
- Bug: Points are not being automatically removed for very old, inactive customer accounts.
- Confusing ux: Translations are poor, making it unclear if customer data like birthdays have changed.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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