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Login as Customer: Support

by MagefanSupport - Other4.320 reviewsFree plan available. Free trial available.Listed Mar 2022

Log in to customer accounts from admin panel to deliver faster customer service. Prepare shopping carts, place orders, fix issues, and more. ALL IN ONE CLICK!

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Overall sentiment is positive, with users praising the app's ability to assist with customer issues like cart and discount testing. Several users specifically noted the excellent and responsive support received from the development team.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Log in to customer accounts from admin panelPrepare shopping cartsPlace ordersFix customer issuesAssist with login issuesTest discounts

Customers asked for

  • • Need to be able to log in as any customer account without prompting for a separate login.
  • • Ability to handle B2B customer models smoothly.
  • • Improvement for direct login functionality.

Common complaints

  • Bug: Inability to log in as a customer account successfully.
  • Bug: Logging in causes the user to be immediately logged out.
  • Bug: App behavior is dependent on the specific Shopify plan used.

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