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Letters｜友人・知人への紹介＆口コミを広げて売上アップ
「Letters」は、Shopifyストア向けの国内No.1の紹介マーケティングツールです。コード不要で簡単に導入でき、口コミや紹介を通じて新規顧客を獲得し、売上アップが見込めます。顧客は紹介を通じて特典を得られるため、口コミが自然に広がりやすく、リピート率やLTVも向上。ROIを改善するツールとして利用されています。
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Overall sentiment is highly positive, with users appreciating the ease of setup, no-code functionality, and the ability to build a referral program without high costs. A notable point of friction is the initial process requiring customers to become ambassadors, which some find too cumbersome.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
No-code setup for referral marketingGenerates unique referral linksTracks referrals and rewardsSupports ambassador and purchaser dedicated sitesAllows for reward settingProvides reporting/analyticsSupports offline QR panel displayIntegrates with Shopify
Customers asked for
- • Send emails only to Shopify registered customers who have not unsubscribed
- • Mark existing Shopify customers in the ambassador list
- • Provide multiple customizable illustrations for ambassador to referrer graphics
- • Allow tracking rewards by SKU instead of just per store
- • Improve the overall simplicity of the referral process
Common complaints
- Confusing ux: Requiring customers to become ambassadors adds a high barrier to entry.
- Missing feature: Need to prevent emails from being sent to unsubscribed Shopify customers.
- Missing feature: Request to mark existing Shopify customers in the ambassador list.
- Performance: Some functions experience display lag, and reward sending failed for multiple purchases.
- Support quality: One user mentioned that inquiry responses were too slow.
Pricing perception
Reviewers see the pricing as fair value.
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