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Influence: Loyalty & Referral
Perfect plug-and-play rewards for growing eCommerce brands, that will help build a fully customized loyalty & referral program.
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Overall sentiment is highly positive, with many users praising the flexibility of the loyalty program and the excellent, quick customer support. Notable complaints include issues with point calculation accuracy and slow search performance.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Build a fully customized loyalty & referral programIntegrates with KlaviyoIntegrates with Shopify POSAllows importing of pointsSupports in-store customer loyalty programsCustomizable emails for clients with imagesConnects with Shoplift store
Customers asked for
- • Ability to check if someone followed social channels vs. just clicking a link
- • Detailed data breakdowns in reporting
- • A better name than 'Influence'
- • Integration with Apple Pay for in-store customers (if not already covered)
- • A fix for the point calculation bug
Common complaints
- Bug: Points are not adding up correctly, even when manually adjusted.
- Performance: Search functionality can take dozens of seconds to complete.
- Support quality: Support refused to switch to a call unless a professional plan was paid for.
- Missing feature: Reporting lacks detailed data breakdowns, though this is noted as being in development.
- Pricing: One user felt the app was not worth the cost due to excessive storefront takeover.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Loyalty and rewards, Discounts
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