Firebear Import & Export Tool

Name: Firebear Import & Export Tool
Rating: 2.9 (8 reviews)

by Firebear Studio Store data importer Bulk editor2.98 reviewsFree plan availableListed Apr 2021

Import & export products, customers & orders automatically via CSV, XML, XLSX & Google Sheets. Our AI-driven app simplifies import and export for products, customers, and orders. It supports CSV, XML, XLSX & Google Sheets file formats and Google Drive, FTP & standard file uploads. Automate updates with scheduled profiles and seamlessly map third-party attributes to Shopify fields for efficient data management, saving time on manual tasks. Use filters and map Shopify column names to any third-party requirements for streamlined export processes. Metafields Import/Export (Comming Soon)

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Overall sentiment is mixed, with users praising the app's ability to handle complex imports from various sources like XML and Google Sheets. However, there are notable complaints regarding product duplication upon import and instances of unresponsive or slow support.

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What it actually does

Import & export products, customers & orders via CSV, XML, XLSX & Google SheetsSupports Google Drive, FTP & standard file uploadsAutomate updates with scheduled profilesMap third-party attributes to Shopify fields

Customers asked for

• Need a way to update products instead of creating duplicates when importing from a URL.
• Need better functionality for handling refund/payment processes.

Common complaints

Bug: Importing CSV from URL adds products instead of updating existing ones.
Support quality: Users reported delays or complete lack of response from support.
Bug: The app caused product duplication issues during import.
Missing feature: User questioned the app's ability to handle payment/refund processes.