ID.me Community Verification
Offer community discounts for Military, Veterans, Nurses, and more ID.me makes it easy to add community verification to your store in just a few minutes. After installing, just select a segment, set up your discount, and choose where to place the verification button. It’s quick and simple to start offering discounts to eligible communities and give back to those who serve.
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Overall sentiment is highly polarized, with some users praising the ease of setting up community discounts and the support received from specific agents. However, multiple severe complaints highlight persistent issues with the app not working, lack of support responses, and functionality not matching the expected value, leading some users to seek alternatives.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Ability to display discounts that are not limited to a single code per order
- • Access to order details and useful analytics within the platform
- • Better documentation on troubleshooting issues
- • A way to disable the app without encountering errors
- • Support for more regions beyond the US and some Canadian groups
Common complaints
- Bug: Users report authentication errors and the app simply not working after setup.
- Support quality: Multiple reports of support tickets going unanswered for months.
- Missing feature: Some users noted the lack of access to order details or useful analytics.
- Performance: One user noted the discount code system only allows one code per order by default.
- Confusing ux: Difficulty disabling the app or accessing necessary settings.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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