Hotjar Install
Hotjar’s visual insights tell you how users behave so you can make the changes that matter. We are big fans of the amazing service that Hotjar provides. Our application makes it simple and easy to install Hotjar on all Shopfiy stores and ensure its always running when enabled on your theme. To actively use Hotjar with our application, you must have an active Hotjar account. We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd.
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Overall sentiment is mixed, with many users giving positive reviews for ease of use and installation. However, there are significant complaints regarding billing issues, difficulty canceling subscriptions, and poor customer support access.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Common complaints
- Pricing: Charged for months without service appearing in Shopify.
- Support quality: Difficulty contacting support, only available via AI bot.
- Confusing ux: Impossible to figure out how to cancel or unsubscribe from payments.
Pricing perception
Reviewers call out the pricing as a pain point.
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