G

Gratisfaction

by Maverick Mav Pty LimitedGiveaways and contestsLoyalty and rewards3.845 reviewsFree plan availableListed Feb 2017

Run loyalty rewards program, giveaways, contests, sweepstakes, post purchase campaigns to boost sales, subscriptions, followers, referrals, shares, and more

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Overall sentiment is highly positive, with many users praising the app's features and customer service. Notable complaints focus on the pricing structure, with some users feeling trapped or unfairly charged after uninstalling or reaching certain user counts.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Run loyalty rewards programManage giveaways, contests, and sweepstakesBoost sales, subscriptions, followers, referrals, and sharesIntegrates with Mailchimp via APISupports post purchase campaigns

Customers asked for

  • • Provide user documentation and a more complete knowledge base/FAQs.
  • • Support for multiple languages on the site.
  • • Ability to allow customers to change their own contact info.
  • • Remove leftover code snippets from the theme after uninstallation.
  • • Fix the issue where users are forced to use a logging PIN for contests.

Common complaints

  • Pricing: Unreasonable pricing strategy and feeling blocked unless paying for upgrades.
  • Support quality: Developer failed to remove leftover code snippets after uninstallation.
  • Pricing: Being charged by the app even after the account was closed.
  • Performance: Does not work with POS or process returns.

Pricing perception

Reviewers are split on whether the pricing is worth it.

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