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Gameball: AI Loyalty & Games
by GameballLoyalty and rewardsPop-ups4.7150 reviewsFree plan available. Free trial available.Listed Dec 2019
Design your loyalty, rewards, and referrals program that converts new buyers into forever customers.
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Overall sentiment is highly positive, with many users praising the app's features for gamification and customer retention, and frequently complimenting the customer support team. Recurring issues noted include domain verification errors and concerns about the pricing structure between tiers.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Design loyalty and rewards programsImplement referral programsConfigure actions to award points to site visitorsIncrease customer retentionGenerate sales through loyalty incentives
Customers asked for
- • Allow for an offline/physical store setup for non-account holders
- • Increase Starter plan features or lower PRO plan cost
- • Improve the overall usability of the app settings interface
Common complaints
- Bug: Domain verification fails with an unclear 'something went wrong' error.
- Pricing: The PRO plan is considered too expensive relative to the Starter plan's limitations.
- Support quality: Support provided repetitive, unhelpful troubleshooting steps despite clear explanations.
- Confusing ux: Initial settings navigation can be difficult to manage.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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