Friendbuy: Referrals & Loyalty
Increase customer acquisition and retention with referral and loyalty programs Acquire new customers at a jaw-droppingly low CPA through word-of-mouth referrals, and increase customer retention with personalized loyalty rewards. Friendbuy automatically injects Friendbuy code into Shopify themes and checkout pages, so you can display referral and loyalty widgets and track conversions. Plus, you can seamlessly integrate your referral and loyalty programs throughout your customer journeys with our robust integrations.
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Overall sentiment is highly positive, praising the app's robustness, ease of use, and the exceptional, knowledgeable support provided by the Customer Success Managers. A notable concern raised is the pricing model, which some users found unsuitable for smaller businesses.
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What it actually does
Common complaints
- Pricing: Cost structure is problematic for smaller or locally focused businesses.
- Support quality: Support was reported as non-existent after the initial installation period.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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